Refugee Union

The Refugee Union commends the Social Welfare Department on the lifting of restrictions imposed on the use of food coupons issued to the refugee community since June 2015.

According a notice issued by ISS-HK, Hong Kong Government scrapped the conditions imposed on the food coupons effective 1^st December 2015. This is an improvement to streamline one of the essentials services we receive.

Again it wasn’t easy, but action by the Refugee Union carried the day. It followed a wave of RU complaints backed by protests and sits-ins by refugees who complained about the embarrassing and dehumanizing restrictions. Why should parents tell children they are not allowed to eat biscuits?

The Refugee Union was at the vanguard of this operation to bring dignity to a service that humiliated many refugees paying for groceries with Wellcome coupons. In an email dated 21 July 2015, the Refugee Union highlighted its dissatisfaction on the way the program was implemented.

We wrote, “The imposition of conditions on food coupons is being perceived in bad faith by the refugee community. There is a general consensus and acceptance that cigarettes and alcohol can be prohibited items. However we disagree with other conditions imposed in exchange for the coupons … All the prohibitions imposed on the coupons ought to be removed with immediate effect.”

The Union requested that SWD evaluate the effectiveness of this policy with a view to improving it forthwith. We explained, “We find these conditions being highly punitive, oppressive and outright discriminatory, the differentiation of coupons issued to the refugee community from other coupons issued by Wellcome Supermarkets in terms of color and the purchasing restrictions that are tied to the user profile discriminates against a group of people who already feels rejected and unwanted by the society”.

On 25 September 2015, the SWD replied, “We are glad to learn that Refugee Union generally welcomes the new provision mode of food assistance to the non-refoulement claimants (i.e. by means of food coupons) which is introduced with a view to widening the food choices and providing more outlets for collection … The food coupon system is a brand new arrangement. We will seriously consider the suggestions on widening the food choices and the suggestions of confining the prohibited items to cigarettes and alcoholic drinks only.”

Refugee Union therefore thanks Hong Kong Government for taking this positive action to improve the livelihood of refugees who sought its protection.